Plan your service call - Two simple options
Consulting services and engineering
Planning is the key to success in every project we do.
Our service department is there to assist you every step of the way from the research to the development and through the final implementation of processes and handling equipment. We stand by you to ensure the continuation and optimization of your operations.
Additionally, we have an electrical design team within our group to ensure that the electrical plans of our lifting equipment are sealed by a member of the Ordre des ingénieurs du Québec. This team also allows us to move quickly towards Industry 4.0.
Groupe Picard- Jean-Denis Perron
“ Their ability to listen to our specific needs was a major strength. They have always responded quickly and efficiently, especially in emergency situations, which has greatly contributed to the continuity and success of our operations... I highly recommend Premium Industrial Group to any company looking for a reliable, structured and responsive partner. Their professionalism and commitment to quality and safety make them a model in the industry. „
Université Laval
Michel Lafrance
“ Since the beginning of our collaboration, Groupe Industriel Premium was able to help us target our needs while respecting our high safety criteria. At every step of the project, from the engineering to the completion of the project, we benefited from courteous, efficient and fast service. In addition, I would like to specify that this project was delivered within the deadline in collaboration with the various subcontractors present on the field. I have no doubt about the expertise of Groupe Industriel Premium. „
Modern Event Furniture – Jean-Francois Delisle
“ Nowadays, everyone claims to offer exceptional service, but very few know the real definition. Throughout the project of our new plant, the work done by Industrial Premium Group took place on time, at cost, and especially in a super-efficient way. This collaboration was a real pleasure from beginning to end, and they really can claim to offer exceptional service. Thank you all! „
Fabrinov – Rémi Poulin
“ I want to thank you all for the good work you’ve done at Fabrinov. I am extremely satisfied by both the quality of the product and the professionalism of your crew. Job was finalized quicker than expected and everything went smoothly. While no one was running on site, there was no waste of time! Your crew knew exactly what they were doing! „
Continental
Benjamin Cloutier
“ We are fully satisfied with the result. The whole project met our expectations in terms of budget, deadlines and quality. Even the tidiness of the old structure in the roof beams was done as requested. „
Les Entreprises Carco inc.
“ Groupe Industriel Premium is a team of professionals! We have done several overhead crane installation projects with them. A reliable, experienced and qualified team that listens to the needs of the client and respects deadlines and safety. „
Unisson Structures
Marc Sauriol-F
“ I wanted to personally thank you for all your hard work. Sometimes accolades are hard to come by, especially when there are a few surprises along the way, but I really mean it: Thank you! „
RMH Industries
Gaétan Dionne
“ Thank you to the Groupe Industriel Premium team for their great work on this project. They presented a personalized offer answering to the specific needs of our company. The project was delivered on time and respected the initial specifications. „
CR Nouvel-Air- Jonathan Milette
“ Very good specialized company. Extraordinary value for money. Company with very human service. „
TMS Solution
Marc-Antoine Coulombe
“ Thanks to the support of the Groupe Industriel Premium, we made the right decision according to our needs. We had the equipment delivered on time with a fast installation. Thank you for helping our company on its journey. „
Danaca Transport
“ Thank you to Groupe Industriel Premium team for their excellent service! „
Structures RBR
Alain Lebel
“ We have Premium who takes cares of our overhead cranes and we can rely on them. „
Stornoway
Yves Perron
“ To the Groupe Industriel Premium team, thank you for the excellent work. You have greatly participated in the success of the Renard project. „
AnodiQ inc.
Steve Fontaine
“ After 5 years of operation, we are proud to have kept their service, the quality of our Gorbel structure allows us to successfully complete our activities. „
Groupe Machinex
Jean-Michel Paré
“ We usually had a traditional crane come out to pick up the baler and set it on transport. Now, we are saving a lot of time because we just pick it up with those two overhead cranes, set it on transport, and it's off to our client's facility. „
Robover
Gordon McAllister
“ Professional and safe work, consistent habits of all staff. „
Comairco
-Marjorie Pleau
“ "Nous avons fait affaire avec l’équipe de Premium, car ils nous ont proposé une structure adaptée à nos besoins. Ils ont su respecter l’échéancier de production afin que notre équipe soit opérationnelle rapidement." „
Contact a specialist!
To obtain information, submit a project request or order replacement parts, please complete the following form.
3 steps to a quick response!
Service Call
Plan your service call - Two simple options
Option 1: Talk directly to our service team
Québec
Toll free :
1 888-650-0588
Montréal
Toll free :
1 888-968-0588
Monday to Friday, 7 a.m. to 4 p.m., dial 1
to speak to our team.
Outside business hours, dial 8
and a technician will call you back within 15 minutes.
Option 2: Complete our online form
Click on “Service call"
Describe what's wrong, and attach photos to help with diagnosis.
Submit your request
Click on “Send” and your request will be given priority by our team. A supervisor will contact you as soon as possible.