Premium Industrial Group acquires Pont Roulant Xpress

Alain Leclerc
President, CEO

When one company buys another, one question always comes up: what does it change for me?

Will the quality of service and delivery times change? Will the staff change? Will Xpress and its products disappear?

You deserve to have information straight from the source, without rumors or interpretations. Which is why we will be entirely transparent about this transaction. In this article, you'll discover :

• Why Premium has acquired Pont Roulant Xpress 
• How this acquisition solves concrete problems for you
• What does and doesn't change for your experience with Premium and Xpress 

Why did Premium acquire Pont Roulant Xpress ?

This acquisition is aimed at solving problems such as service delays on the South Shore or the lack of options for certain specialized projects. It also gives you access to cutting-edge lifting solutions, thanks to the GH Cranes product range. 

But what were the problems some people were experiencing, and the solution Xpress provides? 

What problems does Premium's acquisition of Pont Roulant Express solve ? 

Problem 1 - South Shore coverage

Previously, companies located on the South Shore and surrounding areas (Montérégie, Eastern Townships, Centre-du-Québec) had to wait longer for a Premium technician to arrive than companies on the North Shore. For example: a South Shore company purchased 30 Premium overhead cranes. With good reason, they expect fast after-sales service. But crossing overhead cranes at rush hour slows down service. The result: lost productivity and frustration.

Solution 

With Pont Roulant Xpress positioned close to Saint-Hyacinthe, this problem has now been solved. Technicians are stationed at 3 strategic points, including 1 on the South Shore. Lead times are then reduced. 

Problem 2 – Product limitations 

Stahl products are renowned for their quality, reliability and versatility (see "Why partner with Stahl Crane Systems?" in our "About us" section). But no product is perfect. They all have limitations.  

Here are some of the product limitations we faced : 

• No customized products for high classes of use, such as " open-winch " hoists.

Until now, our available options didn't meet your expectations in terms of price and delivery times.

• Limited integration with Industry 4.0 : More and more companies are looking to connect their various machines with digital technologies.

However, our solutions didn't allow you to easily connect overhead cranes and collect data from them.

• Occasionally longer delivery times.

In certain circumstances, product delivery times could be extended.

Solution

Thanks to Pont Roulant Xpress's partnership with GH Cranes, these limitations have now been overcome. You now have access to open-winch hoists and advanced control and monitoring technology (see Corebox product). This means you can configure your equipment to suit your needs, even for high classes, and connect your plant with the right technological solutions. What's more, access to a new range of products will give you greater flexibility to meet your deadlines (see box " Project to increase the inventory of GH parts ").

Now, what does this acquisition change for you as a Premium or Xpress customer?

Frequently asked questions - What does and doesn't change for customers 

Such a change is always cause for concern. Find out from these frequently asked questions what changes you can expect, but also what won't change for you. 

Will Pont Roulant Xpress be closing? 

No. 

Contrary to what we sometimes hear from companies buying others, Xpress will not be closed , and its products will not disappear.

Will I be able to talk to the same person again? 

 Yes. 

Same team : the Xpress employees you're used to will remain in place. 

Same management : even though Xpress is now owned by Premium, it's still run by Philippe Daneault, preserving the identity that made its success. 

Why am I contacted by an Xpress employee after sending a request to Premium (or vice versa)?

A team member from Premium or Pont Roulant Xpress may contact you and assist you with both projects and services. This depends on your needs and your geographical location. However, if you are used to working with someone, you can continue to do so without any problems. 

Will I lose my agreement with Pont Roulant Xpress? 

No. 

Same agreements : You can rest assured that no agreement between you and Xpress will be broken. 

Why do I receive 2 quotes: one from Xpress and one from Premium Industrial Group?

You could receive a quote from Premium or Xpress, or both, if it's to your advantage and if you wish. 

An acquisition designed to improve your service and expand your options

Premium's acquisition of Pont Roulant Xpress is a way of responding to your legitimate needs :

• Reduce lead times 
• Offer more product options.

It helped resolve real problems :

• Service coverage on the South Shore and surrounding areas 
• Access to a range of heavy-duty lifting products 
• Access to state-of-the-art connectivity technologies. 
   
  

Still have questions about what the acquisition of Xpress means for you? Don't hesitate to contact us, and we'll answer all your questions.  

Premium Industrial Group wishes you to benefit from this transaction. We look forward to working with you on your lifting projects with new options in hand.